NMAS Review

The Mediator Standards Board is pleased to release 1 of the new AMDRAS Standards

These are intended to replace the existing NMAS Standards. However, after reading you will notice that many of the key features of the existing Standards has been retained. Also note that there are five appendices to the new Standards but only four of these have been included in this release.

The Board are still working on Appendix 5 concerned with “Complaints Handling.” The Board would welcome comments on the Draft document, and it is intended that there be a consultation process with members and the ADR community over the next six (6) months.