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RMAB Checklist

Under part IV of the National Mediator Accreditation System an RMAB must have the following characteristics:

  1. financial membership of the MSB;
  2. the capacity and expertise to assess whether training, education, assessment and CPD undertaken by applicants for accreditation or renewal of accreditation meet the respective requirements specified in the Approval  Standards;
  3. the ability to provide or refer members to CPD activities as outlined in Section 3.5 of the Approval  Standards;
  4. a complaints system that meets the Benchmarks for Industry-based Customer Dispute Resolution Schemes, or the ability to refer a complaint to a scheme that has been established by statute;
  5. sound governance structures, financial viability and appropriate administrative resources;
  6. sound record-keeping in respect of mediators accredited under the NMAS; and
  7. at least 10 mediators accredited under the NMAS who are bona fide members, panellists or employees

An RMAB can be a professional body, a mediation agency or Centre, a Court or Tribunal, or some other entity.